GM
Goabaona M

1 reviews | Active since Jul 2013

27 Aug 2021, 10:16

MTN data contract

I have a data contract with MTN which is capped at 50gb and for first six months I've been credited with 50gb of data on the 25th of every month without delay and if there was leftover data it wouldbe carried over to next month. Data was capped because some months I would finish the 50gb and be told I don't have data and wouldn't connect. After six months they MTN uncapped the data without my knowledge and changed the dates of crediting me with data to any date after the 25th of every month and leftoleftover data is taken away on the 25th, then you start incurring extra charges until they decide to send the data you paid for. This is **************** because your data is supposed to be carricarried over to the next month. But you loose it before the month ends and you are charged twice. ***

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Replies (1)
GM
Goabaona M's update16 Sept 2021, 05:54
Reviewer Update
After numerous attempts going to Mtn stores and calling Mtn and them telling me nothing can be done. They also don't understand why they sent me data when I had. But I have to pay for it because they don't care they want more than what we agreed on.Now they are threatening they will send me to credit and blacklist me. They think we are desperate for data and credit. You can go ahead and do as you please MTN every dog has it's day .