MTN - DATA contract

I signed up for the special of 20/20gb in Jun 2019. Everything was working fine so I did not notice that I was getting only 10/10gb.

As my data usage grew, I noticed that I was only getting the 10/10gb. I enquirer from the call center and they advised me to go to the mtn shop where I bought the contract. Many trips, many emails, many calls, I till today am not getting my data I signed up for.

We are in lock down, and now my data has run out that is suppose to keep my online and working. A call to the service champion just resulted in another promise of escalation but no result. MTN AT LEAST LET ME CANCEL MY CONTRACT SO THAT I CAN USE THE MONEY FOR ANOTHER CONTEACT

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