MM
Manoko M
1 reviews | Active since Jun 2016
03 Jun 2016, 07:59
mtn data contract
<p>I took two mtn data contract on July 2011 and this on 02 March 2016 I called customer centre to cancel the contract and lady how was helping said to me because i am paying areas the last payment will be at the end on the month then the contract cancelled.but even now is not yet cancelled and mtn guys thy are send me pillar to post.</p>
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MTN South Africa's replyOfficial
06 Jun 2016, 12:49Good Day Moyom,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please take note that the contract for cell 083*****83 has been cancelled and the number converted already to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply06 Jun 2016, 12:49
Official
Good Day Moyom,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please take note that the contract for cell 083*****83 has been cancelled and the number converted already to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***
Best regards,