MTN DATA BUNDLE
<p>I bought 1Gb MTN Data and connected my phone with Laptop via Share Mobile Internet and within 20 minutes close to 700MB is gone and before connecting to WiFi I checked the balance and was 1.01GB and they gave me 512MB free for night shift. I don't want night shift I want the data bundlea I bought and stop robbing us. And don't come and tell me Share Mobile Internet charges more because I have been using it since I cancelled my laptop contract with you guys. #datamustfall. MTN I hope you going to resolve this issue I can't spend R160 for less tha 20 minutes. </p>
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MTN South Africa's replyOfficial
06 Dec 2016, 09:28Good Day ,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that according to our records your device was connected to the Internet 15min after the data bundle was loaded. Please check to make sure that you do not have any Internet automatic updates or background data running.
For assistance with this please contact our Data Support team on 1555.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply06 Dec 2016, 09:28
Official
Good Day ,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that according to our records your device was connected to the Internet 15min after the data bundle was loaded. Please check to make sure that you do not have any Internet automatic updates or background data running.
For assistance with this please contact our Data Support team on 1555.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,