Mtn data and airtime *******
<p>On the 23rd I had R500 airtine and 40mb data on my phone. I was waiting for an email and refreshed a couple of times. 2 hours later tried to make a call, no more airtime? They just say i have used it. I have phoned 808. They said they will send me an email. Still waiting.</p>
Dear Hannes
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Hannes
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,