yM
yusuf M
1 reviews | Active since Dec 2016
23 Dec 2019, 10:57
MTN data and airtime ******
MTN are absolute ******. I have a 30gb package per month. They credit me with 20gbs and say i used 10gb on Amazon, Whatsapp ( i don't even use Amazon)
They charge a ridiculous rate on my prepaid calls (R10 lasts maybe 5 minutes only)
If you're looking for an upright telcom provider steer clear of Mtn
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
23 Dec 2019, 14:30Good Day Yusuf,
Thank you for the post.
Kindly contact our Data Support team on 135 and choose option 2 then select option 3 to speak to a data consultant. They will help you navigate through settings on your phone to check for any background applications that might be running without your knowledge. Please ensure that you call from a different phone for easy navigation.
Kind Regards,
MTN Complaints Management Team
Thank you for the post.
Kindly contact our Data Support team on 135 and choose option 2 then select option 3 to speak to a data consultant. They will help you navigate through settings on your phone to check for any background applications that might be running without your knowledge. Please ensure that you call from a different phone for easy navigation.
Kind Regards,
MTN Complaints Management Team
Best regards,
MTN South Africa's reply23 Dec 2019, 14:30
Official
Good Day Yusuf,
Thank you for the post.
Kindly contact our Data Support team on 135 and choose option 2 then select option 3 to speak to a data consultant. They will help you navigate through settings on your phone to check for any background applications that might be running without your knowledge. Please ensure that you call from a different phone for easy navigation.
Kind Regards,
MTN Complaints Management Team
Thank you for the post.
Kindly contact our Data Support team on 135 and choose option 2 then select option 3 to speak to a data consultant. They will help you navigate through settings on your phone to check for any background applications that might be running without your knowledge. Please ensure that you call from a different phone for easy navigation.
Kind Regards,
MTN Complaints Management Team
Best regards,
yM
yusuf M's updateReviewer Update
23 Dec 2019, 14:48I've already phoned them. I have 4 different numbers under this contract and all 4 phones have been given less data this month.
They say it's Amazon and WhatsApp (which is absolutely nonsensical - WhatsApp does not use 20gb ever!)
This is typical MTN. Siphon data and time wherever they can. Has been happening for ages now, nothing new.
I'll look to a new service provider...one with some morals
They say it's Amazon and WhatsApp (which is absolutely nonsensical - WhatsApp does not use 20gb ever!)
This is typical MTN. Siphon data and time wherever they can. Has been happening for ages now, nothing new.
I'll look to a new service provider...one with some morals
yM
yusuf M's update23 Dec 2019, 14:48
Reviewer Update
I've already phoned them. I have 4 different numbers under this contract and all 4 phones have been given less data this month.
They say it's Amazon and WhatsApp (which is absolutely nonsensical - WhatsApp does not use 20gb ever!)
This is typical MTN. Siphon data and time wherever they can. Has been happening for ages now, nothing new.
I'll look to a new service provider...one with some morals
They say it's Amazon and WhatsApp (which is absolutely nonsensical - WhatsApp does not use 20gb ever!)
This is typical MTN. Siphon data and time wherever they can. Has been happening for ages now, nothing new.
I'll look to a new service provider...one with some morals