1 reviews | Active since Oct 2018
Mtn data
I pay R300/month for 10GB, before it was all good but lately 5GB will be gone in about 10 days. I tried to get some answers to no avail ???
Good day Lucky,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when using data you are charged for the volume of data used and not duration. Most smartphone devices today do keep a record on what your data has been used on. This can be found under seetings on mobile data or data used (device dependent).
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Lucky,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when using data you are charged for the volume of data used and not duration. Most smartphone devices today do keep a record on what your data has been used on. This can be found under seetings on mobile data or data used (device dependent).
Kind regards,
Ishie.
Complaints Management Team.
Best regards,