RM
Rosinah M
1 reviews | Active since Jan 2018
20 Mar 2018, 12:26
MTN Data
My data keeps disappearing. I loaded 1G MTN Data on Friday and this morning all of my data has been depleted. Trying to call MTN but their lines are not going through.
MTN please refund me my data.
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MTN South Africa's replyOfficial
22 Mar 2018, 22:57Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the 173 prepaid department to investigate what happened to the 1G data loaded. We have requested that the 173 assist you with feedback of the outcome.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply22 Mar 2018, 22:57
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the 173 prepaid department to investigate what happened to the 1G data loaded. We have requested that the 173 assist you with feedback of the outcome.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,