EM
Erika M
1 reviews | Active since Jun 2017
25 Sept 2019, 05:34
MTN DATA
DATA, waar is my data, my foon het geval, en ek kon nie EARLY UPGRADE doen nie, was dus van 15 Julie sonder 'n foon, geen data gebruik, geen sms, geen oproepe niks nie, Maandag besluit ek, om te gaan UPGRADE, goed en wel, kry toe my foon, heel opgewonde, kom by huis, laai die foon, gister wou ek op my tyd al die UPDATES doen, raai wat, NO DATA, nou vra ek waar is Julie, Augustus en September se data??? Sover ek weet kan 'n sim kaart wat in kas lê NIE data gebruik NIE, was my data nie veronderstel om oor te gaan na die volgende maand nie? Het ek drie maande se data verloor omdat MTN geweier het vir EARLY UPGRADE?? Hoe moet ek updates doen, ek het nie wifi nie! KAN MTN MY ASSEBLIEF VERDUIDELIK WAAR IS AL MY DATA - 3 MAANDE SE DATA IS NET WEG!
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Replies (3)EM
Erika M's updateReviewer Update
25 Sept 2019, 10:47Hoe kan hulle mens se data sommer so vat as hulle weet jy sit sonder 'n foon, en hulle weier dat jy mag early upgrade. Met ander woorde, hulle het my geld gevat, debit order, kan sien daar was geen data gebruik, of oproepe of sms in die tyd nie, maar vat nog steeds mens se data, dit is onregverdig, dan wil ek my drie maande se geld terug hê!
Good day Erika,Thank you for your email.Kindly note that your data only carries over for two months and the unused data expires thereafter.For assistance with updating apps, please call our Technical Support for assistance on 135 (free from a MTN line).We look forward to being of service to you.
Kind Regards,
Krishnaveni Kanniah
MTN SAReference Number: 924340
Good day Erika,Thank you for your email.Kindly note that your data only carries over for two months and the unused data expires thereafter.For assistance with updating apps, please call our Technical Support for assistance on 135 (free from a MTN line).We look forward to being of service to you.
Kind Regards,
Krishnaveni Kanniah
MTN SAReference Number: 924340
EM
Erika M's update25 Sept 2019, 10:47
Reviewer Update
Hoe kan hulle mens se data sommer so vat as hulle weet jy sit sonder 'n foon, en hulle weier dat jy mag early upgrade. Met ander woorde, hulle het my geld gevat, debit order, kan sien daar was geen data gebruik, of oproepe of sms in die tyd nie, maar vat nog steeds mens se data, dit is onregverdig, dan wil ek my drie maande se geld terug hê!
Good day Erika,Thank you for your email.Kindly note that your data only carries over for two months and the unused data expires thereafter.For assistance with updating apps, please call our Technical Support for assistance on 135 (free from a MTN line).We look forward to being of service to you.
Kind Regards,
Krishnaveni Kanniah
MTN SAReference Number: 924340
Good day Erika,Thank you for your email.Kindly note that your data only carries over for two months and the unused data expires thereafter.For assistance with updating apps, please call our Technical Support for assistance on 135 (free from a MTN line).We look forward to being of service to you.
Kind Regards,
Krishnaveni Kanniah
MTN SAReference Number: 924340
EM
Erika M's updateReviewer Update
25 Sept 2019, 12:08via FB, when you upgrade you fortified your previous contract - that is the reason why I had no data, what is the use I had this phone then? Whycome? My debit order did not fortified, why come, I need this data (it was being paid for, but no use) DIT IS DIEF STAL, MTN steel mens se geld, data, airtime, sms alles, kan ek die foon terug vat, want ek kon niks met die foon doen, is dooie foon! KAN EK ALS CANCEL, MY JARE LANGE ****RAK KANSELLEER OMDAT HULLE DIEWE IS. HOE GAAN EK TE WERK OM MY CONTRACT TE CANCEL, sal foon vir hulle terug vat!!
EM
Erika M's update25 Sept 2019, 12:08
Reviewer Update
via FB, when you upgrade you fortified your previous contract - that is the reason why I had no data, what is the use I had this phone then? Whycome? My debit order did not fortified, why come, I need this data (it was being paid for, but no use) DIT IS DIEF STAL, MTN steel mens se geld, data, airtime, sms alles, kan ek die foon terug vat, want ek kon niks met die foon doen, is dooie foon! KAN EK ALS CANCEL, MY JARE LANGE ****RAK KANSELLEER OMDAT HULLE DIEWE IS. HOE GAAN EK TE WERK OM MY CONTRACT TE CANCEL, sal foon vir hulle terug vat!!
EM
Erika M's updateReviewer Update
26 Sept 2019, 05:39Na vele e-mails, FB messenger boodskappe, hoor ek toe, as jy upgrade, verloor jou al jou data, sms'e en airtime, in my oge is dit DAY LIGHT *******! Sit nou met nuwe foon, maar die foon is useless, kan geen UPDATES doen nie, omdat ek nie data het nie, MTN het geweier dat ek EARLY UPGRADE kon doen, 3 maande se data is maan toe, maar hulle is gou om debit orders te laat afgaan, ek het dus vir 3 maande betaal vir sim kaart wat in kas gelê het. WOW, BELAGLIK!
EM
Erika M's update26 Sept 2019, 05:39
Reviewer Update
Na vele e-mails, FB messenger boodskappe, hoor ek toe, as jy upgrade, verloor jou al jou data, sms'e en airtime, in my oge is dit DAY LIGHT *******! Sit nou met nuwe foon, maar die foon is useless, kan geen UPDATES doen nie, omdat ek nie data het nie, MTN het geweier dat ek EARLY UPGRADE kon doen, 3 maande se data is maan toe, maar hulle is gou om debit orders te laat afgaan, ek het dus vir 3 maande betaal vir sim kaart wat in kas gelê het. WOW, BELAGLIK!