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NARESH R

1 reviews | Active since Dec 2010

18 Apr 2016, 22:09

Mtn damages driveway R30000 costs and they hide.

I logged the call on 7 January and to date I have accumulated more than R30 000 in damages due to mtn cable installers.Tim **** about urgency to sort and 3 months later things gone worse.Visitors don't come visit because mtn ruined driveway and this damages the visitors cars.see original comment below.<br> I live in Parkmore and MTN recently dug up my driveway to install fibre cables.Sadly when they finished the installation,they did not put back the paving as it was before.I called the helpline on the pamplets they left in the post box but nothing has been done since.I have now incurred R5000 in damages to my car and main gate since MTN dug up my driveway.I begged the installers to fix their mess up but they refused.MTN is arrogant and pompous to a sick level.Someone at MTN needs to pay for the damages and must come back to fix their mess up of my driveway.Very unhappy Parkmore resident.***Tim is simply a **** playing lip service.I will be looking to take a civil action against Tim and MTN.

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Replies (1)
MTN South Africa
MTN South Africa's reply20 Apr 2016, 13:02
Official
Hello MRN,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

The request has been sent to the coverage manager to contact and discuss this with you on line.

Kind Regards,

Alice van der Merwe

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