MH
Mbali H
1 reviews | Active since Jun 2017
06 Jun 2019, 11:30
Mtn daily *******
I got a contract with mtn my bill is R728 according to what i sign for but all of a suddenly they want me to pay R3000 they can’t even explain why i should pay thats amount . My line is suspended now i cant use my phone
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MTN South Africa's replyOfficial
07 Jun 2019, 11:52 Good day Mbali,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephonic conversation, the billing issue has been resolved. We will follow up on your router contract query and revert to you.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephonic conversation, the billing issue has been resolved. We will follow up on your router contract query and revert to you.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply07 Jun 2019, 11:52
Official
Good day Mbali,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephonic conversation, the billing issue has been resolved. We will follow up on your router contract query and revert to you.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephonic conversation, the billing issue has been resolved. We will follow up on your router contract query and revert to you.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,