SC
Sayed C

1 reviews | Active since Dec 2016

23 Dec 2016, 14:30

MTN cyber Monday hoax

<p>I took a new contract with MTN direct on 28 November for the cyber Monday deal and up till now I have not received the data nor the minutes .</p> <p>I've called more than ten times and sent several emails with new excuses every time. The MTN call centre is hopeless and service is pathetic.</p> <p> </p> <p>The last ref no was ********** 76</p> <p> </p> <p>MTN hopeless everywhere you go</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply12 Jan 2017, 18:12
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We have noted that the MTN Upgrade Promotion Bundles have been loaded on the mobile number 078****004, please dial *141*1#ok to check the detailed balance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***