pW
piera W
1 reviews | Active since Sept 2013
11 Jun 2015, 08:57
MTN CUTS YOU OFF WITH OUT TELLING YOU
For a telecoms company, MTN does not know how to communicate. I received a reply to my 1st hello peter, but really nothing was resolved the obvious was only pointed out. Thanks for nothing. <br> <br> Enquiry ***6 | Enquiry ***4 | Enquiry ***8 | Enquiry ***9 - NO REPLY. 808 STILL no reply, Another store visit, no they still can't help me. MTN needs to call and help resolve this issue. This is not service. <br> <br> Seriously need I say again MTN quick to cut you off with out any communication...
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Replies (1)MTN South Africa's replyOfficial
18 Jun 2015, 10:37Hello wiesep,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your line is not suspended and there are no arrear amounts outstanding. The suspension was deactivated on the 2015-06-05.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your line is not suspended and there are no arrear amounts outstanding. The suspension was deactivated on the 2015-06-05.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
MTN South Africa's reply18 Jun 2015, 10:37
Official
Hello wiesep,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your line is not suspended and there are no arrear amounts outstanding. The suspension was deactivated on the 2015-06-05.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your line is not suspended and there are no arrear amounts outstanding. The suspension was deactivated on the 2015-06-05.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
