1 reviews | Active since Mar 2018
MTN CUT MY OUTGOING CALLS
Hi,
I've paid for my phone contract yesterday, yet my phone is still blocked.
Please make necesssary changes and unblock my line. I've now received messages still saying I haven't paid when I have.
You need better systems in place!!!
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We have tried to contact her on the alternative number that was provided *** however there was no reply nor an option to leave a message.
For us to effectively assist you with this matter, we request that the account holder, Mrs Sarah Leah Shirley Ancer, please scan and email proof of payment together with mobile number concerned to our offices. The email that she can use is: *** .
Warm regards,
Eunice Shabalala
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We have tried to contact her on the alternative number that was provided *** however there was no reply nor an option to leave a message.
For us to effectively assist you with this matter, we request that the account holder, Mrs Sarah Leah Shirley Ancer, please scan and email proof of payment together with mobile number concerned to our offices. The email that she can use is: *** .
Warm regards,
Eunice Shabalala