NT
Nerine T
1 reviews | Active since Jul 2015
18 Jul 2015, 13:35
MTN customer services no answer!!!!!
MTN customer services is pathetic!! I have been on hold since 9h45 this morning and still remain on hold!! How is this possible????? MTN get your act together!!! If you want people to continue using you you better start getting the consultants in training in how to answer a phone because clearly they don't know how to answer!!!! I want answer and I want this today!!!!!Disappointed is an understatement!!! WORST SERVICE EVER!!!
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MTN South Africa's replyOfficial
23 Jul 2015, 09:46Hello Nienon,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
The matter has been escalated to the relevant management team for their urgent attention.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
The matter has been escalated to the relevant management team for their urgent attention.
Regards
Mary
REQ:***
Best regards,
MTN South Africa's reply23 Jul 2015, 09:46
Official
Hello Nienon,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
The matter has been escalated to the relevant management team for their urgent attention.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
The matter has been escalated to the relevant management team for their urgent attention.
Regards
Mary
REQ:***
Best regards,