1 reviews | Active since Nov 2010
MTN Customer Services 808 Legal department
<p>I'm sitting in MTN at the Glen and currently been waiting for 38min on the phone to 083808 for someone to pick up the phone and assist. I want to settle my account and cancel the contract but NO ONE can help me!!! Very frustrating. I've been paying for a contract for over a year which I can not use at all. It's money in the water and NO ONE will help. </p>
Good day Charlene,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
I am not able to pick up any account details on the mobile number that you have provided. If your query has not yet been resolved then please will you send us the relevant Mobile and account number in order for me to do an investigation in regards to your query.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Thank you
Kind regards
MTNSA
Good day Charlene,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
I am not able to pick up any account details on the mobile number that you have provided. If your query has not yet been resolved then please will you send us the relevant Mobile and account number in order for me to do an investigation in regards to your query.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Thank you
Kind regards
MTNSA