MTN CUSTOMER SERVICE/CARE IS THE WORST!!!

Horrible service! I made a payment via eft and, my error, used the wrong reference. I logged a ticket online twice to get the payment allocated to my account and sent the proof of payment. Nothing changed. I went in store where they logged another ticket. Eventually after i submit a complaint days later, i got an email to say its been sent to mtn accounts to be allocated. Its been more than a month and a half now and i have logged two more tickets and been in store twice again and all i keep getting is that the accounts department will allocate the payment.. however, STILL my account is showing behind, even though i have paid an installment in advance already by now and am supposed to be in a credit.

This is absolutely the worst service ever as i have paid my account and have dealt with almost 5 people, been in store about 4 times and submitted a complaint, but still this has not been resolved. When phoning, u do not get through to anyone.

WORST SERVICE POSSIBLE!!!