MS
Michael S
1 reviews | Active since May 2015
12 Jun 2015, 08:33
MTN customer service = worst
Having logged two complaints on here & one at the call centre (when I was miraculously not cut off), I am yet to achieve resolution with my problem of 18 May 2015
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Replies (1)
MTN South Africa's replyOfficial
23 Jun 2015, 09:47Hello MitchellStreal,
Thank you for your post.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
According to our records the 5GB free data bundle was loaded on the 31st of May 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
According to our records the 5GB free data bundle was loaded on the 31st of May 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply23 Jun 2015, 09:47
Official
Hello MitchellStreal,
Thank you for your post.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
According to our records the 5GB free data bundle was loaded on the 31st of May 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
According to our records the 5GB free data bundle was loaded on the 31st of May 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,