MTN- customer service sucks

<p>Good Afternoon,</p> <p> </p> <p>Yesterday morning at 9.55am I have loaded 5G of data onto my MNT ****le via internet banking.</p> <p>The purchase was for R430.00 which has run of my bank statement, which I have proof off.</p> <p>To date, I still have not received the data as it says “data has been depleted”</p> <p>On numerous calls to MTN, I get told that the system is down and I should call back every 2 hours!! REALLY!!!</p> <p>Do I really have time to call MTN every two hours??? if anything you guys should be calling your customers back considering the fact that you are causing the inconvience.</p> <p>In any case I called MTN back every 4 hours to be told the same thing, “Please call back in 2 hours as the system is down”</p> <p>This afternoon after waiting 15 minutes on the line for assistance, I get told yet again to “call back in 2 hours as the system is down”.</p> <p>I have to admit MTN doesn’t have the most pleasant /friendliest staff to assistant. Some of them are rude and rather obnoxious.</p> <p>This ****le is being used for working purposes at home, do I have to wait any longer to get this issue rectified or would it be a better/faster option changing networks????</p> <p> </p> <p>MTN please take care of you subscribers!!!</p> <p> </p>