MTN CUSTOMER SERVICE SUCKS

i am a very upset customer i have handed in my phone at the MTN CAVENDISH GLEN in KEMPTON Park on the 8th December to get repaired due it not charging properly, they told me it will take 10-14 days to get back i asked if someone will phone me first to tell me what they going to do to the phone, this is a iphone 6 should actually according to my knowledge be under warranty<br> i have phone them last week they didnt even know what phone i was talking about still waiting for them to call me back<br> i phoned yesterday then the guy i spoke to recall a iphone 6 that was handed in he told me its still at headoffice he will contact me back still no call<br> i called today again a lady answered the phone she asked around and then can i take your number i will call you back with feedback, i am still waiting<br> <br> i am very sorry but i must say there customer service is not up to standard<br> <br> while i was waiting for her to asked around i could here a customer inside there and she must have walked out and a guy working there said f**k that customer i dont even though the customer didnt here that i dont think that is the way they need to treat them, they must actually understand that the customers pay there salar