MTN Customer Service - or rather lack thereof

<p>DO NOT and I repeat, DO NOT even bother considering MTN as your service provider. They don't provide anything but bull**** and incompetence.</p> <p>**** you MTN. I requested a cancellation of my contract in December 2013, again in March 2014 and again in August 2014. What do I get told? "Your request has been submitted to our legal department" Did I ever hear from anyone? NO!</p> <p> </p> <p>Thanks to your complete incompetence I have been handed over. Despite begging you for a cancellation and even being more than willing to pay the cancellation fee. Now I have to pay anyway in order to clear my name with the credit bureau because you've employed a bunch of idiots in your customer service centre who obviosuly don't know how to read or how to do their jobs. I now make sure that I tell anyone who asks that MTN is **** useless and they shouldn't waste their money because at least vodacom and cellc employees make the effort to assist when needed. </p> <p> </p> <p>It's a pity really because the staff that work in your stores are acutally diligent and friendly people. Sadly though there are a bunch of stupid ****s sitting at head office and in your customer service centre.</p> <p> </p> <p> </p>