MTN - CUSTOMER SERVICE - NOT RECOMMENDED

Worst cellphone network Company in South Africa at the moment, this is my feeling right about now...

After being harassed by being phoned 10 times a week to keep convincing us to upgrade, eventually we went to upgrade decided to take out another contract, payed over R2000 in shop and went home with only 1 phone since there was only 1 in stock of the phones that we wanted. They said that they will contact us in the week to collect the 2de phone. Went back to the shop in the week to collect the 2de phone only when arriving they told us we no longer qualify for the second contract THIS WAS ALREADY APPROVED 3 DAYS EARLIER.... so we ended up not getting another phone being highly disappointed since now we are sitting with a new upgrade for 2 plus more years we're if we knew we would have rather ended our client service provider relationship with MTN. Now this is what is happening with the contract that we have. My sim has been blocked cut off what ever you want to call it due to no payment when we already made the payment on the 25th of the month they still cut the phone off by the 28th of the month even if proof of payment is sent. The send us threats via sms and mail that we will be handed over but the account is payed on full every month and before the end of the month. Now still receiving harassing from the call center saying you qualify for another contract and basically do not take no for an answer until you get mad. This is pathetic service their ADMIN is up to **** and does not get processed properly. I will NEVER take out a contract with MTN again and I will not have anything good to say about the customer service they provide. We were highly negative and disappointed when we didn't get the second phone and now they still calling to sell us another contract?????