MTN Customer service just as bad as the non-existent direct sales team

<p>MTN</p> <p> </p> <p>I am seriously losing my humour with all of this & even though I have pretty much given up hope on getting the contract I app**** for, what with your lack of contact, no emails, vague responses on HelloPeter, empty promises all around, I get this gem of an email this morning from your customer service:</p> <p>"Thank you for emailing Customer Care. Kindly advice how you would like to be assisted. We trust that you find the above in order.<br />Kind Regards,<br />Nokhuthala Khoza <br />Customer Services<br />MTN SA<br />You can now text your query to us! Simply SMS 44303"</p> <p> </p> <p>Wow... Nokhuthala Khoza is asking me how I would like to be assisted when I have done nothing but log tickets, phoned, emailed and left messages, raised how many complaints on here only to ask me how I would like to be assisted?! NO, I find none of this in order!!!</p> <p>I gave my reference number, what more is that I should do? Would you like a song and a dance? Shall I sign-language the message to you, write it in the sky, what?!</p> <p> </p> <p>My initial application is dated 20 January 2017. You guys do realise it is now the 21st... A whole month to process an application? How is any of this even possible?</p> <p>Why are you dragging your feet like this? This is utterly unexeptable.</p> <p>You have my number, call me!</p>