MTN CUSTOMER SERVICE IS UNFORGIVABLE!!!!! HORRIBLE

I am fed up with you. I cannot believe how terrible your service is. How difficult can it be to resolve the fact that I purchased data through my banking app(in the morning) and till this time I haven't had the data allocated to me. I gave it the whole day thinking it's just a glitch since network has been a problem since last night. Before calling your useless contact center I double checked on my app whether the amount wasn't reversed back because that's what normally happens when the purchase was unsuccessful for whatever reason.

After 3 calls to the contact center, I'm still not helped and instead I'm adding to my stress. What kind of nonsense is this? With rude consultants.

Just the other day you bombarded me with calls cause I'm due for an upgrade but now I have this minor problem and nobody can answer me or call me back after 3 calls that just end abruptly.