MTN CUSTOMER SERVICE IS PUTRID. YOU GUYS DONT BRIGHTEN UP OUR DAYS YOURL MAKE IT CLOUDY INSTEAD

On the 12th of each month my daughter gets 8GIGS of data 4 day 4 night. On the 12th of December 2020 she received 6GIGS only. I called mtn to find out what the problem is they gave me a reference number stating that they will escalate the matter and within 2-24 hours her data will be loaded. Ever since I've been call mtn everyday to find out whats the hold up. I have 6 different reference number with messages stating that my query has been closed but no data has been loaded onto her mtn number. I called today again which is the 29th of December 2020 i spoke to a lady who tried to help me in every possible way however the general manager insisted that she gives me a reference number which I refused because the one the gave me on Saturday couldn't be picked up on their system I asked to speak to the general manager who goes by the name Nhlanhla I believe dropped the call in my hear. I call back luckily the same lady who help me before helped me again and said the manager said I dropped the call which I video recorded because I'm sick and tired of their putrid customer service its not my first time resorting to hellopeter. First call I was on the like for over 45 minutes next call over 30 minutes just to be told the manager is on another call claiming he would phone me back personally. MTN is so fast to deducted their money but when dealing with customer queries or complaints they slower then turtles. I just want the data they owe my daughter so I can cancel all business I have with them and take my money elsewhere, where I will be assisted promptly. I don't feel like dealing with mtn again but I will deal with them up until she gets her data.