PH
Precious H
1 reviews | Active since Jun 2010
22 Oct 2015, 11:56
Mtn customer service is pathetic
I contacted MTN yesterday afternoon as i was having problems sending sms, i was told to switch my fone off for 5mins, because they wanted to do a network reboot but after that i can't make or receive calls, this is unacceptable,
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Replies (1)
MTN South Africa's replyOfficial
24 Oct 2015, 16:53Hello Precious01,
Thank you for your post
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We have noted that the issue has been resolved and the calls are now going out.
We apologize for any inconvenience incurred and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We have noted that the issue has been resolved and the calls are now going out.
We apologize for any inconvenience incurred and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply24 Oct 2015, 16:53
Official
Hello Precious01,
Thank you for your post
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We have noted that the issue has been resolved and the calls are now going out.
We apologize for any inconvenience incurred and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We have noted that the issue has been resolved and the calls are now going out.
We apologize for any inconvenience incurred and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***