MTN Customer service is just ****.

I had a contract with mtn that i successfully honoured for the first 24 months, we agreed on upgrade and after the upgrade few months passed without them debiting my account and before i knew it lawyers called me and told me that my account was handed over to them which i quickly paid. Firstly MTN had my correct account that was supposed to be debited but for a reason i dont know they couldnt, secondly after settling the amount that was outstanding i was given a settlement letter by the lawyers and they told me to send it to mtn and request them to remove legal status on my account of which i did, although the only mode of contacting mtn legal department is through an email and there is no phone number that you can use to contact them.I sent them an email with proof and a guy called me and said the status issue is now sorted. Unfortyunately for me i have contacted them and the status is still under legal. I already have an idea that theyll have a smart response to my complain and probbably it will be someting that they were supposed to address when they were removing the status. Please remove my status from legal!