MTN Customer Service (BADDDDDDD)

So I did a upgrade around the 10th of December 2018. Today is the 3rd of January 2019 almost a month later. Every week since then I checked up on when the phone will be delivered and got an different story from every person I spoke to.

The 1st excuse were that there were no stock at the wharehouse and that it was a mistake to give me this phone so I had to wait a bit. 2nd Excuse were that it with the couriers and they will deliver then again in the same day I was told that it was actually still at the wharehouse.

Know today I am bein told that there is a error and that someone will call me back. Well someone was suppose to call me back since the 2nd week of this but no one is calling back its me the customer calling MTN over and over again.

Someone or most of the staff at MTN is not doing there work.

I need some clarity on this or contract canceld today......... PLEASE!!!!!!!!!!!!!!