Mtn Customer Service and Products

I am really very fed up with MTN, firstly when I went to fetch my Sim card the consultants is not very user friendly they watch YouTube videos while you stand there and wait earphones in and all didn't care. The desk was untidy the whole area behind the desk was untidy.

I received my contact Sim with data on Friday they said 3to5 hours then it will be activated still the next morning at 9 it was not activated again I phoned no answer at the shop phoned the consultant and he said no problem he will get back to me... It is Thuesday I haven't received any help my Sim is still not working!!!!!!!! Very unhappy paying for something that's not working

If I want to cancel i must pay the whole 24 months... The scariest thing... The same thing happened to my boss and it has been 3 months for her now and they are still not assisting her...

MTN has became such a big disappointment and I have been a happy user for 3 years plus now...