MTN customer service

I took a capped data contract with MTN, on the second month my account was suspended because of the mistake they made. I reported the matter immediately, I called, sent emails to customer complaints but nothing.

After two weeks Pule Motaung send me an email requesting my details so I can get help, I sent my details and Pule never got back to me. I dialed 135 for customer service spoke to Mbali, she sent me to sales department and spoke to another Mbali there and she told me for my data I need to 135 I explained that I just did that.

I was told to call customer care and Spoke to Xoliswa. She said their system are not working properly she took my number and haven’t got back to me. I just don’t know who can help me. The worse thing is that I will pay full amount while I didn’t get full service of my data. I just don’t know which number I have to call now. I’m still without my data which I pay for.

MTN provide such a horrible service. They is no integrity and they definitely don’t respect their customers. I just want to cancel my contract now. I don’t want anything to do with the them anymore.