1 reviews | Active since Aug 2018
Mtn customer service
I upgrade my contract on the 1st of August 2018 to the samsung galaxy S9+. It said that i would recieve 30GB once of data valid for 30 days, but i havent recieved anything as yet. This is very frustrating and unacceptable. Mtn wonders why they loose customers, this is the reason, because they make promises but yet dont stick to them
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
We have evaluated your contract and picked up that the 30GB have been loaded on the ***3.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
We have evaluated your contract and picked up that the 30GB have been loaded on the ***3.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,