FM
Faith M
1 reviews | Active since Apr 2018
14 Apr 2018, 12:23
Mtn customer service
I have called mtn customers service the so called service consultant kept on dropping my call for more than 5 times pretending not to hear me mtn customer service sucks
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MTN South Africa's replyOfficial
18 Apr 2018, 09:48Dear Faith,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Kindly note we have tried to contact you however to no avail. Please email *** if your problem still persists so I can investigate and resolve.
Looking forward to hearing from you.
Thank you,
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MTN South Africa's reply18 Apr 2018, 09:48
Official
Dear Faith,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Kindly note we have tried to contact you however to no avail. Please email *** if your problem still persists so I can investigate and resolve.
Looking forward to hearing from you.
Thank you,
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,