MTN CUSTOMER MUGGING

<p>I lost my phone and went to 3 mtn shops to assist with a simple sim swap over the last 10 days</p> <p> </p> <p>Every time they said they are unable to assist as they are off line!!!!!!</p> <p> </p> <p>Eventually after speaking to a supervisor I was assured that it was all done and I would be reactivated in 2- 24 hours</p> <p> </p> <p>After waiting the 24 hours I can’t dial the mtn sim swap number – sorry can’t do this!!!!</p> <p> </p> <p>You have no email and you can’t phone a help line</p> <p> </p> <p>This is the most atrocious lack of service I have encountered in years</p> <p> </p> <p>My number that I sim swapped to is</p> <p> ********** 296</p> <p> </p> <p>Really home affairs are like a space agency compared to the backwardness and totally customer unfriendly organisation</p> <p> </p> <p>I was I hope lucky to find an email customer contact on my broadband because mtn are so backward they don’t even have emails or social media you can get to them on – beyond belief</p> <p> </p> <p> </p>