1 reviews | Active since Jan 2016
MTN CUSTOMER DON'T CARE DEPARTMENT.
It's a pity you don't have minus ratings. If I try to make a call I get a message saying that I don't have any airtime. If I check it shows that I have R342 airtime. Went to mtn customer care who basically said that they're going to escalate (whatever that means) to someone else. I even spoke to the regional manager who just said try talking to another guy, who also couldn't help. I was told that the problem would be fixed in 24hrs. 5 days later I'm back at mtn customer don't care for another 2 to 3 hour wait before someone will even speak to me. I'm expecting the same don't care attitude. This problem started soon after I upgraded which took 3 tries online before someone called me and then 2 weeks to deliver the phone. THIS IS THE WORST SERVICE I HAVE EVER EXPERIENCED.
