MTN CUSTOMER CARE SALES PERSON M ASABATA GLADY MODISE

The contract was done almost a month ago, with in the package a 20G data once off. At this point in time I need 40G. I have been to the store at MTN Mimosa Mall, Talking and given the problem about 6 times, been promised a phone call to say, The problem is resolved, NO EFFORT WAS DONE, NO FEED BACK WAS GIVEN, POOR POOR CUSTOMER SERVICE......I cannot refer ANY person to MTN Mimosa. 6 times in Office at Mimosa, 3 calls to customer care with reply, IT WILL BE ACTIVATED WITHIN 24 HOURS, AT the branch the person said, HEAD OFFICE DECLINE THE DATA, SAYING CUSTOMER DOES NOT QUALIFY" Hel no, YOU give the mercedes and not the cover??? Then they log a call, the person told me, MAM, I WILL GET BACK TO YOU THIS AFTERNOON OR TOMMOROW MORNING........ ALL WILL BE SORTED OUT.....TWO weeks later, nothing loaded, no phone call, back at the branch, ASKING THE PERSON HE SAID,.......NO i could not phone, STILL WAITING FOR FEEDBACK FROM MY HEAD OFFICE!!!!!! WHAT!!!!! No call to customer saying, we awaiting feedback i will follow up and call you the next day!!

Really, this is so BAD SERVICE.......Please HELP!!!