LN
Lihle N
1 reviews | Active since Apr 2015
18 Apr 2015, 13:05
MTN Customer Care is useless
I've been tryn to contact MTN for the past 2 weeks the customer careline jst gets cut off...I sent a complaint a week ago and they said they'll respond in a week but nothing..The service provider is becoming ridiculous*** and frustrating because they quick to tell ua when they increase prices yet they cant respond to our calls
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Replies (1)
MTN South Africa's replyOfficial
08 May 2015, 16:02Hello Leenkosi,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please supply us with more detail about your query so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please supply us with more detail about your query so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply08 May 2015, 16:02
Official
Hello Leenkosi,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please supply us with more detail about your query so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please supply us with more detail about your query so we can assist.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,