MTN Customer Care changed to MTN Customer Rare (support)

7 days down the line since my application online for an MTN data contract… and nothing. was supposed to get feedback within 8 hours, then sent email etc... so nothing as of today.

Seriously MTN, is there anyone in charge at MTN customer “care” actually committed to care about someone who would like to become a customer ? It does not seem so, no one cares. I was told that customer support was bad, but still wanted to give a try because of MTN network position, coverage.. So far, worst (absent) onboarding experience ever with the so called “best network”. MTN Customer Care should be renamed Customer Rare given the rarity of MTN support.

Yello and … Bye MTN… I will definitely stay on the red network, even if it costs me more, support is better by far.