DD
Deidre D
1 reviews | Active since Apr 2013
02 Jul 2015, 15:02
MTN Customer care centre useless
I'm not sure who works in the call centre or if there is even any life around there, I have been trying to phone you guys and no luck. we have contacted MTN by mail and have spoken to a agent before but up to now still no luck. All I want is a Form to Unblacklist my phone. but apparently that is way to much to ask.<br> <br> So one day when you all wake up and are willing to assist me please would you give me a call or just send me the form to may mail address.<br> <br>
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Replies (1)
MTN South Africa's replyOfficial
07 Jul 2015, 13:56Hello Deidre.Deysel,
Thank you for the post.
We are terribly sorry for the delay in responding and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the unblacklisting form has been emailed to your email address.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for the post.
We are terribly sorry for the delay in responding and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the unblacklisting form has been emailed to your email address.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply07 Jul 2015, 13:56
Official
Hello Deidre.Deysel,
Thank you for the post.
We are terribly sorry for the delay in responding and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the unblacklisting form has been emailed to your email address.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for the post.
We are terribly sorry for the delay in responding and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the unblacklisting form has been emailed to your email address.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,