MTN “Customer Care”

So MTN have failed to credit my phones with time or data by the 5th of the month and I’m running out. Usually in by now, but I know they’re playing around with my month end invoicing - which they assure me will not cost me anything but which has already cost me more this month!! (Another fight next month I guess!). So I thought I’d phone the whole 135 number thing to find out if they’re going to bother to give me any time and data this month. My phone clocked up 58 minutes without answer from their customer care before I had to end the call. Re-calling now and the call is currently over 25 minutes without pickup. I don’t call this a customer care centre - it’s real terminology should be “slap your customer in the face” centre. I guess we should expect such treatment from MTN. My emailed request of 2.5 hours ago also remains unanswered, can’t expect anything now of course, it’s past 5 and they’ll be off home!