MTN customer care
<p>my son iPhone got ******. </p> <p>I called MTN 173 customer care number numerous times. First holiding for 20 min , then disconnected and held for another 30 min without any luck. </p> <p>In terms of communication this could be one of the worst networks at the moment . How can they expect a customer to report a ****** phone when they can't even answer their own telephones.</p> <p> </p> <p>How does one report a ****** phone these days???!</p> <p>my contract is up for renewal and considering going to a competitor who does not drop calls and gives better service. </p>
Good day Candice,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
Have you received assistance with the blacklisting request as yet? - If not please email the request to me (***) and I will forward it on to the correct department for prompt assistance.
You can also do this at your nearest MTN Store or ask for the prepaid department via our switchboard on ***.
Please do not hesitate to contact us for further assistance.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Best regards,
Good day Candice,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
Have you received assistance with the blacklisting request as yet? - If not please email the request to me (***) and I will forward it on to the correct department for prompt assistance.
You can also do this at your nearest MTN Store or ask for the prepaid department via our switchboard on ***.
Please do not hesitate to contact us for further assistance.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Best regards,