NM
Nwabisa M

1 reviews | Active since Mar 2013

28 Feb 2017, 11:53

MTN CUSOTMER SERVICE THE MOST ****PIEST

<p>Yesterday i lodged a compliant on Hello Peter, Got an email at 12:03pm and i responded to same at 13:02 with proper arrangements. After that i sent 3 more emails but no further response was received. People at the legal department have no sense of urgency and are happy to rceive salaries for rushing to nock off at 5pm and leave the customers hanging. Whedre is the pride? When does mtn employ poeple who will take pride in their work and as a service provider when do they take pride in the service they give to clients?? This is beyond appalling!! this by the way is not the first time i have raised this issue, clearly nothing is being done. Today i received an email from Siphumezo Ndokweni at 08:42 to which i responded and mind you my response was me repeating what i have said on the email i sent yesterday. I have sent two more emails just now ofwhich i await a response, GET ME THE CEO'S DETAILS PLEASE, MAYBE A PICTURE NEEDS TO BE PAINTED TO HIM/HER OF THIS TRAUMATIC CUSTOMER SERVICE!! I CANNOT WAIT FOR CONTRACT TO FINISH, NEVER WILL I MAKE THIS MISTAKE AGAIN!! Also STOP RESPONDING TO THESE HELLO PETER COMPLIANTS AS IF YOU REALLY CARE ABOUT US CLIENTS BECAUSE WHAT YOU THEN DO IS FURTHER NOT DO YOUR WORK WHILST WE SUFFER!!</p>

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