1 reviews | Active since Jun 2016
MTN ******
<p>after my post mtn rep**** that my complaint was sent at the stores and they apologise which is the only thing they do apologize and not fix the problem.mtn still hasnt contacted me on the way forward this is bull**** im sick n tired they can take the ****en phone. Because when i called 808 one of the consultants had the guts to threaten that i will be black listed if i dont pay and i am not gnr pay. The management as well very incompetant specially thaf Sumaya ive never someone who doesnt care about cuatomers like</p> <p> </p>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
On the customer care request with reference ***9 we do not pick up any account information and we do require the IMEI and make of the model to assist you with feedback.
We have looked at the trial of the customer service response and the agent were not rude at all they way they have responded to you. We cannot pick up any details with your name or your MTN pIn we do require your cell, account or the ID number to pick up the account details.
Please assist us with the details as per request.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
On the customer care request with reference ***9 we do not pick up any account information and we do require the IMEI and make of the model to assist you with feedback.
We have looked at the trial of the customer service response and the agent were not rude at all they way they have responded to you. We cannot pick up any details with your name or your MTN pIn we do require your cell, account or the ID number to pick up the account details.
Please assist us with the details as per request.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,