Mtn ******

They do not ever deserve this star. Terrible service!!! I am so angry that I spent the past 2 weeks calling mtn holding for over an hour at times and I still do not have feedback.

In December 2019 I took a contract for R299 for 40G data. I then pay R124 for my insurance so monthly it is R424.

On the 14th of April they sent my statement with a R1782.89 payable 30th April, I called in and I was informed it is a mistake on their side and it will be fixed. I called them everyday after that all the while being promised they will follow up with their finance department, they have escalated the matter.

6 hours to the 30/04 and I am sitting with the same problem. The consultant told me to go and reverse the money. Who is going to pay for my bank charges? What about my other debit orders? How ill I pay for them if you guys decide to debit me 3x my normal debit order? So I must risk being exposed to the virus by going to queue at a bank for something that could have been avoided!!!

I asked her to remove the debit order option and let me pay cash and she says she does not have that option available at the moment. I am fed up with this network. I am moving my salary to another bank. I am moving back to cell c. My fiance and half of my family are due for an upgrade now in May they will not be continuing with you I will make sure of it.

Do not even bother calling me. Cancel that contract and I am not willing to pay cancellation fees because you are ******. I am done!!!