FM
Fezile M

1 reviews | Active since May 2012

11 Aug 2017, 16:06

MTN (CRMINALS) Debited my account

<p>I am still waiting for MTN ********* because the account still existing with my name in <strong>Credit Bureau. No reply how arrogant is MTN. GUGULENTHU MCWABE and Willem Jnr Loots.</strong></p> <p> </p> <p><strong>I want the account closed and removed from the bureaus with my name because you guys damaged my credit rating.</strong></p> <p> </p> <p> </p> <p><br /> Aug 7, 2017<br />4 days ago<br />Official private business reply:<br />Dear Fezile, </p> <p>We have reviewed your complaint and we owe you our deepest apologies for the inconvenience you had. Our customer’s satisfaction is our first priority. Listening to your complaints and get them sorted out and providing satisfaction is one of our important aim.</p> <p>Will you be able to forward me all the correspondence between yourself and ********** I can review and close this as a matter of urgency. </p> <p>We deeply value your relationship with MTN and are committed to providing you with the highest level of service simply because our customers deserve the very best. </p> <p>Warm regards, </p> <p>Willem Jnr Loots </p> <p>MTN Complaints Management Team</p>

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