MTN crippled by untested IT System - No upgrades possible.

After rolling out a new system, seemingly without a trial run, consultants are not able to do upgrades, order stock from Istores, help lines or not functional, even MTN consultants in MTN stores are unable to navigate the migrated system which only operates on windows and freezes regularly . Management seriously needs to give attention, as clients are going to other service providers, whose internal I T systems work.