1 reviews | Active since Jan 2014
MTN *********
Don't Join MTN if you know what's good for you
Did a simswap in October and 3 months later the number is still not active whilst am still paying for the contract on a monthly basis
Spoke to Alice Van Der Merwe and it's been 6 days and still awaiting her feedback on what's happening with this number , I guess it's an MTN thing to not put customer first
Call Centre and Store not helpful either , what a shame for this once customer oriented organisation
Dear valued client,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that we sent Alice an urgent request to contact you with regards to your complaint.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Dear valued client,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that we sent Alice an urgent request to contact you with regards to your complaint.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team