MTN ******** negligency

Hi MTN ********

You allowed your ********* to open account with my name to take phones. Now I provided with all the documents required and you accepted that is not me who opened the account. How long should I wait for the *** below to be sorted. I am tired of MTN

Y'ello!

Thank you for your email. Please be advised that request has been sent already to all the credit bureaus for your payment profile to be updated.

Kind regards, Zola Matshoba Legal Department MTN SA

Reference Number: ********** 4

--Original Message-- From: my email Date: 2017/10/20 6:54:39 AM To: ********** ********** Subject: Re: De*****ing me/A **********

Hi Alice and MTN

Please remove this account under my name at the Bureaus. The account is still there.

Regards

My Name

On Fri, Oct 13, 2017 at 9:58 AM, Alice van der Merwe [ MTN South Africa ] ********** wrote:

Good day My name,

Thank you for your post.

Kindly be advised that the legal team has sent the request to the attorneys to assist here.

See feedback:

Good Day Alice ,

Thank you for the email.

Please be advised that the email has been sent to the Credit Bureaus to remove the listing .

Kind Regards, Bonginkosi Hadebe

Legal Accounts Administrator

The email address use ********** please follow up with them. MTN has done and the request with MTN is now finalized and closed.

Kind Regards, Alice Van Der Merwe

Complaints Analyst