CM
Charmaine M

1 reviews | Active since May 2016

26 Jun 2016, 14:27

MTN ******** ACTIVITY *****S

<p>26 June 2016</p> <p>I wrote about cheating MTN on the 21st May the response by an idiot was as below</p> <p>May 22, 2016<br />1 month ago<br />Thank you for your post<br />We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.<br />We will engage with the relevant functional unit dealing with these matters to assist and resolve your problem accordingly<br />Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.<br />Kind Regards<br />Siphumezo<br />REQ: ********** </p> <p>I again commented on the 17 th June that they are rogues and *******. I returned their debits from my account even after their response they debited me how can you tell dumb people that they are beyond dumb?<br />they debited me again on the 21st of June can someone help me to stop these ******* and trash idiots from debiting me. <br />HELP !!!!!</p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply27 Jun 2016, 13:26
Official

Good day Charmaine,

Thank you for your post.

We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.

Kindly be advised that a request has been logged for a credit to be passed for the late cancellation.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.

Regards,

Ayanda

REQ: **********