MTN Cresta worst service ever...

I have app**** for an additional contract at MTN Cresta. When I walked into the MTN store on Thursday morning 17 April all staff were on their devices not available to assist, without any other clients in the store. I eventually asked if they were open... Koketso eventually assisted me with the application. I expected to hear back from MTN however no feedback was received and I ended up phoning the store numerous times. I phoned about 7 times without any answer on their telephone on Friday and Saturday as I was told the applciationwill take about 24 hours to process. When I eventually got aholed of Koketso again and asked for an update only to hear that the application is still processing. Three days later I now received a message stating the application is incomplete and that MTN requires bank statements. I have been a client of MTN for more than 29 years and cannot believe I wasted my time with this type of service. MTN Cresta has finally proven that they have no clients interest at heart. If they required this information they should have requested the information upfront. I am disappointed at the lack of service and I will be canceling all my existing contracts with MTN. Prospective clients of MTN should be aware that MTN do not intend to provide any service instead you will find that staff are untrained and not willing to assist.