MTN Credit Control Department

I Spoke to Credit department and made a settlement payment to them, in return I requested a paid up letter to provide to for credit application this was done on the 22 September 2017. I sent a number of mails to them requesting the letter as I'm completing bond application and only need the paid up letter. Spoke to Ntsudzuluseni Mutheiwane on the 21 September 2017 who refused to give me his contact details and ask we only communicate through Email ********** but still waiting for him to sent me the paid up letter not sure why he is not getting back to me as I needed this urgently to continue with my application.

Please can you (MTN) employ people that read there mails from customers and respond after they have read the mails.

Clem Rothmann